Web Seminar Archives

Electronic Document Retrieval: a customer case study
Learn how through automation, an agency boosted its capacity to handle requests for information, cutting paper consumption by 90 percent and increasing its turnaround compliance rate from 13 to 87 percent. View this seminar to learn how the Ontario Ministry of Environment is achieving high rates of return from FOI automation - which includes electronic document retrieval - while also greening their operation and winning awards.

Understanding Security Considerations for Implementing the AccessPro Suite
Threat and Risk Assessments (TRA's) are important in determining what your organizations information assets are and the risks that threaten those assets. Thus, TRA's are critical in protecting your organization from security vulnerabilities that could cause severe disruptions in your business. Join us as we host Cygnos Information Security for a free web seminar to learn what ATI and FOI teams need to know when performing a threat and risk assessment on the AccessPro Suite.

Part 1: Processing Access Requests and Complaints/Judicial Reviews
Watch a recording of Priscilla Platt from Heenan Blaikie in a web seminar series This session will examine what the Access to Information Act (ATIA) and Privacy Acts (PA) say about processing requests and how requests should be handled. The complaint and judicial review processes will also be addressed. Attend for a primer on how requests, complaints and judicial reviews are dealt with under the legislation.



Part 2: Exemptions and Exclusions: everything you need to know
Part two of the seminar series with Priscilla Platt, Heenan Blaikie, will focus on the types of records that may be covered by the exemptions, the significance of the difference between mandatory and discretionary exemptions and what types of records are excluded from the legislation.



Supporting citizen-centric objectives in Open Government through AccessPro Portal.
One of the first memoranda Barack Obama issued as President declared that government agencies should take affirmative steps to make information public and use modern technology to inform citizens about what is known and done by their Government. Attend this seminar to learn how government agencies are putting a web-face on their FOI operation to improve citizen service and meet request deadlines.



AccessPro Suite 2.1 - What's New?
View this free online presentation to learn about the latest enhancements in the AccessPro Suite. The highlights of this release include feature enhancements aimed at meeting new and evolving requirements of teams tasked with responding to public requests for information.



Balancing Information Access and Legislative Compliance
View the web seminar to learn how information management and FOI teams are using specialized case management and document handling software to support Open Government initiatives while protecting personally identifiable and sensitive information.



Automate Request Handling to Ensure Compliance with the FOIA
Rising expectations, growing caseloads and increasingly complex requests create a significant challenge for freedom of information (FOI) offices. Effective management and administration are essential if programs are to deliver responses at levels that meet and exceed citizens expectations while also keeping costs in check.

View this free web seminar to learn how government agencies are reducing request turnaround time and ensuring compliance with legislation.