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Automate Request Handling to Ensure Compliance


January 20, 2009

Balancing the demands of
information disclosure with internal
policy and compliance requirements

As a case worker, you can be inundated with your case loads. Much of the time you are using time-consuming manual processes in order to manage responses. You would likely find value in an automated solution that could help to maintain consistency throughout the process.

The AccessPro Suite is a fully-integrated specialized case management redaction and collaboration system. It is easy to learn, easy to use and will help you fulfill your responsibilities more efficiently by automating processes and standard tasks.

Improve productivity
• Reduce time required to process requests and increase work capacity
• Use out-of-the-box reports to generate management and legislative information in seconds
• Electronically redact sensitive content
• Calculate and handle fees systematically

Reduce potential for errors
• Rely on built in checks and balances to prevent release of sensitive information
• Follow system prompts, menus and icons through successful response
• Process requests consistently
• “Burn in” totally eliminates redacted data from electronic releases

Enhance process efficiency
• Use templates to easily and consistently generate correspondence
• Receive requests for information and services over the Internet
• Permit requesters to follow the progress of their case on the Web

 

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